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Monthly plan
Proactive maintenance, instant remote access, and u nlimited personalized assistance.
Unlimited Remote Tech Support: Priority access to your support line. Call or text anytime during business hours for immediate troubleshooting on any device.
Proactive Quarterly Check-ups: A scheduled, mandatory 90-minute session every three months (remote or in-home) for deep maintenance: cleaning, software updates, storage organization, and security scans.
Personal IT & Security Manager: You take over all administrative tasks: managing all passwords (via a secure, family-accessible password manager), renewing antivirus/VPN subscriptions, and tracking device warranties.
Free New Device Setup: Includes the full setup and configuration of any one new device (phone, tablet, computer) purchased during the subscription period, saving the cost of a full Advanced session.
Security Monitoring: Proactive alerts for potential scams or security breaches.
Family Concierge Support: A dedicated line of communication for the client's adult children or caregivers to connect to the customer.
Monthly plan
Proactive maintenance, instant remote access, and u nlimited personalized assistance.
Unlimited Remote Tech Support: Priority access to your support line. Call or text anytime during business hours for immediate troubleshooting on any device.
Proactive Quarterly Check-ups: A scheduled, mandatory 90-minute session every three months (remote or in-home) for deep maintenance: cleaning, software updates, storage organization, and security scans.
Personal IT & Security Manager: You take over all administrative tasks: managing all passwords (via a secure, family-accessible password manager), renewing antivirus/VPN subscriptions, and tracking device warranties.
Free New Device Setup: Includes the full setup and configuration of any one new device (phone, tablet, computer) purchased during the subscription period, saving the cost of a full Advanced session.
Security Monitoring: Proactive alerts for potential scams or security breaches.
Family Concierge Support: A dedicated line of communication for the client's adult children or caregivers to connect to the customer.