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Monthly plan
Proactive maintenance, instant remote access, and unlimited personalized assistance.
Unlimited Remote Tech Support: Priority access to your support line. Call or text anytime during business hours for immediate troubleshooting on any device.
Proactive Quarterly Check-ups: A scheduled, mandatory 90-minute session every three months (remote or in-home) for deep maintenance: cleaning, software updates, storage organization, and security scans.
Personal IT & Security Manager: You take over all administrative tasks: managing all passwords (via a secure, family-accessible password manager), renewing antivirus/VPN subscriptions, and tracking device warranties.
Free New Device Setup: Includes the full setup and configuration of any one new device (phone, tablet, computer) purchased during the subscription period, saving the cost of a full Advanced session.
Security Monitoring: Proactive alerts for potential scams or security breaches.
Family Concierge Support: A dedicated line of communication for the client's adult children or caregivers to connect to the customer.
Monthly plan
Proactive maintenance, instant remote access, and unlimited personalized assistance.
Unlimited Remote Tech Support: Priority access to your support line. Call or text anytime during business hours for immediate troubleshooting on any device.
Proactive Quarterly Check-ups: A scheduled, mandatory 90-minute session every three months (remote or in-home) for deep maintenance: cleaning, software updates, storage organization, and security scans.
Personal IT & Security Manager: You take over all administrative tasks: managing all passwords (via a secure, family-accessible password manager), renewing antivirus/VPN subscriptions, and tracking device warranties.
Free New Device Setup: Includes the full setup and configuration of any one new device (phone, tablet, computer) purchased during the subscription period, saving the cost of a full Advanced session.
Security Monitoring: Proactive alerts for potential scams or security breaches.
Family Concierge Support: A dedicated line of communication for the client's adult children or caregivers to connect to the customer.